Highlights from the 2024/25 Nursery marketing campaign
Highlights from the 2024/25 Nursery marketing campaign
Completed project
Consumer usage and attitudes research (NY20002)
Publication date: July 8, 2021
Delivery Partner: The Navigators Community
This investment delivered consumer insights that will help drive demand in the nursery industry. By providing a greater understanding of usage and attitudes towards nursery products, these insights will be used to improve knowledge and effectiveness of future marketing activities.
The study found that the nursery category appears to be in good health and is poised for growth. The study found a high level of consumer participation in the category with 65 per cent of Australian adults having purchased a plant for indoors or outdoor gardens in the last 12 months. Despite this high level of penetration, there is considerable opportunity to further increase penetration and frequency of plant purchasing. Consumer responses to questions about expected future spend show a strong sense of momentum in the market, with more expecting growth in spending than expecting a decline. This pattern was identified among both those who had purchased plants in the last 12 months and those who had not.
A consumer segmentation model was developed using responses to questions about the category and involvement and purchase behaviour of indoor and outdoor plants. A total of eight segments were identified, from which, six offer opportunities for growth. The six segments are:
You can watch a video presentation about the report here.
Learn more about the six segments in this summary.
This project was a strategic levy investment in the Hort Innovation Nursery Fund
© 2026 Horticulture Innovation Australia Limited.
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